If you have been online long enough, you've
no doubt received a number of "junk" emails. Some take
the shape of "Make Money Fast" schemes. Others promise
exciting new products or services, often amounting to nothing more
than scams asking you to send money to a random address. Still others
simply occupy space in your mailbox, asking you to forward chain
letters around the world or visit a particular Web site.
In the Internet community, unsolicited commercial
email is called Spam. And Spam is more than annoying to Internet
users; it also seriously affects the efficiency of the network and
servers through which mail is delivered. That’s because Spammers
take advantage of the low cost of email by sending hundreds of thousands
or even millions of email solicitations at a time. Spam attacks
consume large amounts of bandwidth, clog email boxes, and waste
email readers´ time.
Spam Policy Definitions
Excessive Volume: More than 200 email messages
in a 24-hour period where prior written approval from SingaporeWebhosting.SG
has not been obtained.
• Unsolicited Email Message: Any email message that falls
under 1 or more of the following categories:
• Chain" letters: Commercial solicitations
where no prior commercial relationship exists and where religious,
philosophical, or charitable solicitations or fliers where the recipient
has not previously initiated communication.
• Sourced Spam: Each and every Unsolicited
Email Message that is sent through a single SingaporeWebhosting.SG
supplied email account whenever that single email account originates
an Excessive Volume.
Caused Spam: Each and every Unsolicited Email Message sent in an
Excessive Volume by any party over any network to any party, which
advertises or mentions a site hosted by an SingaporeWebhosting.SG
customer on the SingaporeWebhosting.SG network, whenever directly
caused by the actions of a SingaporeWebhosting.SG customer.
How is SingaporeWebhosting.SG Working
to Eliminate Spam?
As a provider of Internet network services
and management, SingaporeWebhosting.SG considers it an obligation
to put an end to spam. We respect your need for efficient, cost-effective
and interruption-free services, and we pride ourselves on offering
you one of the most scalable, reliable and redundant networks available
To prevent non-customers from using our email
relay services, all of our SMTP services are password protected
with the account and password of our users. Please take your email
security seriously and help us to keep your email account from being
Often times, Spammers sign up for an account
with a service provider, and send Spam until their provider terminates
their account, at which time they painlessly move on to another
service provider. SingaporeWebhosting.SG protects all of our customers
from Spam by charging for Spam so that Spammers will acquire a significant
financially liability that doesn’t disappear even if service
is terminated. While this may sound like acceptance of Spam, our
true goal is to eliminate any economic incentive Spammers may have
- and thus prevent Spammers from being our customers, even for a
Any SingaporeWebhosting.SG customer will
fully responsible for Sourced Spam or for Caused Spam will be charged
S$5, payable immediately, for each email message in either the Sourced
Spam or Caused Spam. We further reserve the right to terminate the
network services of any customer responsible for either Sourced
Spam or Caused Spam.